We're here to answer any questions about our service, products or anything else related to your milkround.
Our friendly help assistant Ernie is available 24/7 and our Customer Service Team is available Monday to Friday 8am to 6pm, 9am - 3pm on Saturday, and 8am - 1pm on Bank Holidays to respond to more complex queries.
During the holiday season, we’ll be operating on a modified schedule, so we may not get back to your query right away.
Sat 24th Dec: 7:00 - 13:00
Sun 25th to Tues 27th Dec: Closed
Wed 28th Dec: 07:00 - 18:00
Thurs 29th Dec: 07:00 - 18:00
Fri 30th Dec: 07:00 - 18:00
Sat 31st Dec: 7:00 - 13:00
Sun 1st Jan: Closed
Mon 2nd Jan: Closed
Please go to your delivery calendar, select the relevant date, and click on the report an issue button.
If you need any help, our assistant Ernie (in the bottom right hand corner) has all the answers, no fuss.
Ernie can help with all sorts: