We're happy to help!
We're here to answer any questions about our service, products or anything else related to your milkround.
Contact Us
Via Live Chat
- Contact the team via live chat by clicking on the icon found in the bottom right corner, available 7.30am - 7.30pm Monday to Friday, Saturday and Bank Holidays 7.30am - 12.30pm
- Available 24/7 by clicking the icon found in the bottom right corner
- Answers to your queries and other valuable information can be found in our Help Centre
Report an issue with your delivery
You can self serve report an issue with your Delivery via your Orders and Deliveries page on the Web and Orders page on the App
- Click on "Report an Issue"
- Choose your Issue Type and click "Next"
- Select the delivery from the last 7 days that has been impacted
Take a break
Going on holiday, or just want to take a break? You can pause your round and manage your orders from the repeat orders page.
Manage repeat ordersFrequently asked questions
If you've got questions, we've got answers in our FAQs section.
Visit FAQs