We're here to answer any questions about our service, products or anything else related to your milkround.
Contact Us
Via Live Chat
Contact the team via live chat by clicking on the icon found in the bottom right corner, available 7.30am - 7.30pm Monday to Friday, Saturday and Bank Holidays 7.30am - 12.30pm
Via Automated Help
Available 24/7 by clicking the icon found in the bottom right corner
Via Our Help Centre
Answers to your queries and other valuable information can be found in our Help Centre
Report an issue with your delivery
You can self serve report an issue with your delivery via your Deliveries page on the web and Activity page on the app.
Click on "Report an Issue"
Confirm the affected order
Choose your issue type and click "Next"
Our team will be in touch as soon as possible
Take a break
Going on holiday, or just want to take a break? You can pause your round and manage your orders from the repeat orders page.
